Privacy Policy

Last updated: November 2, 2026

At Halo, Inc. ("Halo," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how information is collected, used, processed, and protected when you visit halobrand.com (the "Site"), make a purchase, or interact with our services.

1. Information We Collect

Halo does not independently collect personal information for the purpose of selling customer data or distributing customer lists to unrelated third parties.

However, certain information is collected and processed through our ecommerce platform and service providers to operate our website, fulfill orders, communicate with customers, and improve the shopping experience.

This information may include:

• Order information: Name, billing and shipping addresses, email address, phone number, purchased products, and order history.

• Payment information: Payment details processed securely through Shopify and authorized payment providers.

• Website information: IP address, browser type, device information, cookies, website activity, and interactions with our store.

• Customer communications: Information you voluntarily provide when contacting us, submitting reviews, or requesting assistance.

• Marketing preferences: Email or phone number and subscription preferences when you sign up for promotional communications.

We seek to collect and use only information reasonably necessary for legitimate business purposes.

2. How We Use Information

Information collected through our website and service providers may be used to:

• Process payments and fulfill customer orders.

• Arrange shipping and provide order updates.

• Respond to questions and provide customer support.

• Maintain website functionality and security.

• Detect and prevent fraudulent transactions.

• Analyze website performance and improve our shopping experience.

• Send promotional emails or text messages in accordance with applicable laws and your communication preferences.

• Measure advertising effectiveness and deliver relevant advertising where permitted.

• Meet applicable legal, tax, and regulatory requirements.

We do not use customer information for unrelated purposes without an appropriate legal basis.

3. Sharing and Disclosure of Information

Halo does not sell customer lists or directly exchange customer contact information for monetary compensation.

We use trusted third-party service providers to operate our business. These providers may process information necessary to perform their services.

Our providers may include:

• Shopify: Ecommerce hosting, checkout, order management, and payment-related services.

• Payment and shipping providers: Secure transaction processing, delivery, and fulfillment.

• Klaviyo: Email marketing and customer communications.

• Postscript: SMS marketing and communications.

• Google Analytics: Website analytics and performance measurement.

• Meta: Advertising measurement and personalized advertising.

• Other ecommerce applications: Customer reviews, discounts, order notifications, and related store functions.

Certain advertising technologies may disclose device identifiers, browsing activity, or other information to advertising partners. Depending on applicable privacy laws, these activities may be considered "sharing," "selling," or "targeted advertising," even when no payment is received for the information.

Where required by law, we provide customers with applicable privacy choices and opt-out rights.

We may also disclose information when legally required or reasonably necessary to protect our business, customers, or legal rights.

4. Payment Security

Our online store is powered by Shopify, which provides ecommerce and payment-processing infrastructure.

Payment information is processed through authorized payment providers. Halo does not independently maintain a database of customers' complete credit card numbers.

For more information about Shopify's privacy practices, visit:

https://www.shopify.com/legal/privacy

5. Email and SMS Communications

Customers may choose to receive promotional emails or text messages from Halo.

We use email and SMS service providers to manage subscriptions and deliver communications.

You may unsubscribe from promotional emails using the unsubscribe link provided in the message.

You may opt out of promotional text messages by replying STOP to a marketing text.

We do not sell our email or SMS subscriber lists to unrelated third parties.

Transactional messages, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your purchase.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support essential store functions, understand website activity, improve performance, and measure advertising effectiveness.

These technologies may include:

• Essential cookies for shopping carts, checkout, and website security.

• Analytics cookies to understand website performance.

• Advertising cookies and pixels to measure campaigns and provide relevant advertisements.

• Preference cookies that help remember website settings.

You can manage cookies through your browser settings and, where available, our website's cookie consent controls.

Disabling certain cookies may affect website functionality.

7. Personalized Advertising and Privacy Choices

Halo uses advertising platforms, including Meta, to promote our products and measure advertising performance.

These platforms may use cookies, pixels, and similar technologies to understand interactions with our website and advertisements.

Depending on your location, you may have the right to opt out of certain targeted advertising activities or the sale or sharing of personal information as defined by applicable law.

You may manage advertising preferences through:

• Meta: https://www.facebook.com/adpreferences

• Google: https://myadcenter.google.com/

• Digital Advertising Alliance: https://optout.aboutads.info/

You may also contact us at hello@halobrand.com to request assistance with applicable privacy choices.

Where required, additional privacy controls may be available directly through our website.

8. Data Retention

Information associated with purchases, customer accounts, communications, and website interactions may be retained through Shopify and our authorized service providers.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, prevent fraud, or comply with legal obligations.

Customers may request deletion of eligible personal information by contacting us.

Certain records may need to be retained for legal, tax, accounting, or legitimate business purposes.

9. Your Privacy Rights

Depending on where you reside and applicable privacy laws, you may have the right to:

• Request access to personal information associated with you.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Request a portable copy of certain information.

• Opt out of certain targeted advertising or data-sharing activities.

• Withdraw consent for certain processing activities.

• Appeal certain privacy-request decisions where applicable.

To submit a privacy request, contact hello@halobrand.com.

We may need to verify your identity before fulfilling a request. We will respond in accordance with applicable law.

We will not unlawfully discriminate against customers for exercising their privacy rights.

10. International Visitors

Our business operates in the United States, and our ecommerce platform and service providers may process information in the United States or other countries.

Where applicable, personal information is processed in accordance with relevant privacy laws, including requirements concerning lawful processing, international data transfers, and individual privacy rights.

11. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through our website, please contact us so we can review the situation and take appropriate action.

12. Data Security

We take reasonable measures to protect customer information and rely on established ecommerce and service providers for secure processing and storage.

Although we strive to protect information, no website, electronic transmission, or storage system can be guaranteed completely secure.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

Halo is not responsible for the privacy practices or content of websites we do not operate.

We encourage visitors to review the privacy policies of those third parties.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, service providers, or applicable laws.

Updates will be posted on this page with a revised "Last updated" date.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Halo, Inc.

Email: hello@halobrand.com

Website: https://halobrand.com

Mailing Address:

4071 Eastside Hwy, Unit C

Stevensville, MT 59870

United States